At 10 am on September 15, the outpatient department of Boai Hospital of Zhongshan ushered in the peak hours for treatment. Ms Wang inserted her social security card into the self-service machine on the second floor, and got the invoice in only 23 seconds. It saved much time for her in this medical-seeking.
In March this year, Boai Hospital of Zhongshan added invoice-printing function to the new self-service machine. In the past six months, the queuing time before the charging service window during the peak hours in the hospital has been reduced to 1-3 minutes, and the workload of the window staff has been significantly relieved.
In addition to the self-developed service machine system, Boai Hospital also independently developed several convenience systems including clinic payment, bedside payment and WeChat self-service platform for the public who receive medical treatment.
It is learned that in recent years, Zhongshan attached great importance to the informatization of diagnosis and treatment and successfully established the Zhongshan Regional Health Information Platform and several informatized and convenient channels such as Healthy Zhongshan APP, Zhongshan Appointment and Registration website, Zhongshan Enjoy Health website and WeChat Appointment and Registration system taking the platform as the core.
Moreover, Zhongshan Hospital Informatization Special Committee was also set up in order to share health information among hospitals and shorten clinic time.